Case study
Revidok – inspection reports to STN
A SaaS app for electrical inspection technicians: from site visit to signed report, with an AI assistant and reminders for customers.
- Client
- itelm's own product
- Period
- In production
- Role
- Design, development and operations
- interface languages
- 4
Revidok grew out of everyday inspection work. Reports are often written in Word, measurements are retyped by hand, and everyone tracks the next inspection dates their own way. We designed an app that covers the whole process, from site visit to signed report.
The problem
- inspection reports in many different templates, measurements retyped by hand
- signing and handover on paper or by email
- customers forget when the next inspection is due
The solution
- a report editor with templates following Slovak standards (STN) and measurement catalogues
- signing on the device and handover by link or QR code; the customer needs no account
- labels for distribution boards and equipment
- automatic reminders for both technician and customer
- an AI assistant that drafts a report from documents and photos; the technician reviews and signs it personally
- interface in Slovak, Czech, Polish and English, on phone, tablet and desktop
How we use it
We do all our own inspections in Revidok. The customer gets a signed report before we leave, and the system reminds them before the next inspection.
Technology
A TypeScript web application, a serverless backend on AWS, server-side PDF generation, an MCP server and an API for integrations.